We have been clients of CFRM since we purchased our villa in Calabria in September 2011. Throughout that time we have been happy to retain CFRM's services as they keep our house in excellent condition with maintenance and cleaning to a high standard. We regularly receive reviews from our guests commenting on the high standard of cleanliness and preparedness of the property when they arrive.
Bernard and his team have always been quick to rectify problems such as breakages or other issues to ensure that things are resolved to a satisfactory standard ready for the next guests. As we live in the UK and visit our villa only a few times per year, you can imagine that we need to have a management agent on the ground in Orlando in whom we have complete trust. We are very satisfied that CFRM apply the same care and attention to our property as they would to their own home. They understand that our property is a personal home as well as an investment asset and treat it and us accordingly.
We have complete trust in the integrity of Bernard and his team and this is the primary reason that we continue to provide them with our business, and we are happy to provide them with a reference accordingly. Should you require any further details please do not hesitate to contact me.
Leonie and Jeremy Dorkins
Trustworthy, efficient, conscientious, friendly, and hardworking. These are 5 words that I would immediately associate with Central Florida Rentals & Management.
We appointed Bernard and his team as our management company four and a half years ago, and we have not looked back since. The team has proved on many occasions that, despite the fact we are 4,500 miles away in the UK, our home is looked after in a manner that we ourselves would choose. As an “absentee owner”, it is vital that we have a responsive management company that we trust implicitly and one that is able to answer all of our questions in a helpful, instructive and honest fashion. CFRM does all of this and more. They take great care of our home and the fact that we have a dedicated cleaner (Maria Elena) means that we always know our home is going to be well presented for our guests.
Bernard and Lizzy run a very efficient company and it is therefore important that they have a flexible and multi tasked staff group working for them. I am able to speak with anyone at CFRM and get answers immediately or, within a very short time. In the difficult and competitive world that is rental home management, all at CFRM appreciate the trust that we as owners place in them. In all honesty, ours is not a “client / contractor” relationship as we consider the staff as friends. This is, from an absentee owner’s perspective, is a very important matter and one that takes a huge amount of the stress out of the process of owning a vacation rental property.
We would have no hesitation is suggesting that Bernard, Lizzy and all the staff at CFRM would provide any homeowner a great service. Please do not hesitate to contact us should you wish to speak with us to confirm any of the above or, to ask further questions.
Richard & Karen Prior
+44 1702 258027 (UK telephone)